Retail is won in the aisle and at the till. We shop your stores as normal customers and report on stock, prices, staff and checkout across every outlet.
Whether advertised and popular items are on the shelf, in the right place.
Shelf prices matched against what the till charges.
Whether staff offer help and can find a product or answer a question.
Queue length, number of open tills, and bill accuracy.
Floors, fresh food areas, trolleys, washrooms and signage.
How a customer with a faulty or wrong item is treated.
A price mismatch or a missing promoted item loses trust fast. In a chain, each store drifts in its own way. Regular audits find those drifts early and show which managers need support.
We set a shopping list and a few service scenarios. Auditors shop each store, record everything on the same sheet, and report store by store. Repeat monthly to see which stores improve.
We cover every district of Sri Lanka, including smaller towns and remote areas, and we can work in Sinhala, Tamil and English.
Yes. Tell us the current promotions and we will check shelf, signage and till prices.
Yes. Stores in every district can be included.
Yes. We can benchmark the same shopping scenario in a competitor store.
Tell us what you need. We reply within 24 hours.
Request an Audit